XFACTOR family · one ladder · four products
One ladder. Four products. Same services — bundled or not.
Each product is identical on its own or inside COMMANDCENTER — only the price changes. Click a product to open it; click any section inside COMMANDCENTER for its full item list. Every line is live in the platform today.
Show me my gapsProducts ↓ · click to expand each section
Your security program, commanded · 17 sections$3,092/mo on a 12-month agreement, or $35,000 paid in full — save $2,100$4,240/mo on a 12-month agreement, or $48,000 paid in full — save $2,880 · 3 programs$6,272/mo on a 12-month agreement, or $71,000 paid in full — save $4,260
Your security program, commanded · 17 sections
CommandCenter is a 12-month agreement — pay in full, or monthly across the year. $3,092 / $4,240 / $6,272 CAD a year, plus applicable taxes — paid in full, or monthly on a 12-month agreement.
Home Command DashboardWhere your entire certification program stands — 0 → Certified in 9 months✓✓✓
Home Command DashboardWhere your entire certification program stands — 0 → Certified in 9 months
| Live progress toward certification across every department, one view | ✓ | ✓ | ✓ |
| The Journey Road — a 12-stage visual path showing exactly where you are and what unlocks next | ✓ | ✓ | ✓ |
| Later stages unlock only as earlier ones are genuinely complete — the platform never lets you skip the work | ✓ | ✓ | ✓ |
| Honest color-banded compliance percentages — weak areas are never disguised | ✓ | ✓ | ✓ |
Command CalendarYour entire compliance year — every task, deadline, and follow-up✓✓✓
Command CalendarYour entire compliance year — every task, deadline, and follow-up
| 1,810 real pre-loaded compliance tasks across 6 departments and 12 months — word-for-word from the founder’s published planners, 30 years of practice | ✓ | ✓ | ✓ |
| Month-by-month view, filterable by department or the executive view | ✓ | ✓ | ✓ |
| Other modules file real calendar items automatically — committee actions, regulatory follow-ups, partner alerts, commitments scheduled up to 3 years out | ✓ | ✓ | ✓ |
| Per-department to-do pages with overdue counts and deadline countdowns | ✓ | ✓ | ✓ |
Department DashboardsA command cockpit for each of your six departments✓✓✓
Department DashboardsA command cockpit for each of your six departments
| Six department cockpits: Executive, HR, IT, Operations, Procurement, Shipping/Receiving | ✓ | ✓ | ✓ |
| Readiness gauge, year-over-year trend, and corrective-action clock per department | ✓ | ✓ | ✓ |
| Everything each department owes, owns, and has earned: requirements, deadlines, training progress, monthly rhythm, exercise role, evidence, best practices | ✓ | ✓ | ✓ |
| Department privacy by design — executives see system-level signals, never another department’s private list | ✓ | ✓ | ✓ |
Foundation — Company SetupEverything the whole program builds on, captured once1 pgm · 3 sites3 pgm · 10 sitesAll · unlimited
Foundation — Company SetupEverything the whole program builds on, captured once
| Certification programs commanded — C-TPAT (all 12 entity types), PIP, AEO, Bill S-211; requirements tailor to your program and entity type | 1 | 3 | All |
| Facilities — every site registered, blueprints on file, per-site assessment | Up to 3 | Up to 10 | Unlimited |
| Umbrella business units — divisions rolled up from real per-site numbers, never averaged away | — | Up to 3 | Unlimited |
| Company profile: trade identifiers, countries of origin, your history in your own words | ✓ | ✓ | ✓ |
| Per-program portal account panel — official tier, statuses, anniversary dates in one place | ✓ | ✓ | ✓ |
| Partner certification status tracking — import official status listings, alerts on any partner change, auto follow-ups, ≥80% coverage gauge | ✓ | ✓ | ✓ |
| Supply-chain overview + consultant/vendor tracking | ✓ | ✓ | ✓ |
| Director logins — department heads land in their own view; all six department lanes exist at every tier regardless of login count | 3 | 5 | 10 |
| White-label — your logo and color lead the documents you hand customers and auditors | — | — | ✓ |
Annual Internal Assessment — the Two-Dimension EngineWhat your people actually know × how deeply the program is built in✓✓✓
Annual Internal Assessment — the Two-Dimension EngineWhat your people actually know × how deeply the program is built in
| Morpheus guided interview — 48 real-world scenario questions; scores the reasoning, not the clicked answer; anti-gaming by design | ✓ | ✓ | ✓ |
| Awareness score per department — the dimension no document audit can see | ✓ | ✓ | ✓ |
| Program-strength ladder — every requirement graded 0–5: how well it survives without any one person | ✓ | ✓ | ✓ |
| Key-person risk detection — requirements that collapse if one person leaves, named | ✓ | ✓ | ✓ |
| The diagnostic grid: knowledge vs documentation per department → the system prescribes “Document it” or “Train it,” straight into your action plan | ✓ | ✓ | ✓ |
| Gap determination against 1,231 live official requirements, tailored to your programs and entity type | ✓ | ✓ | ✓ |
| Two intake doors: start from zero and build to certified — or import your current certified program and defend the status you hold | ✓ | ✓ | ✓ |
| Corrective Action Plans — the system recommends, you choose; one unified action ledger fed by every module | ✓ | ✓ | ✓ |
| Year-over-year comparison per department, with exercise evidence and carried-forward items | ✓ | ✓ | ✓ |
| Best-practice recognition — where you exceed the standard, on the record | ✓ | ✓ | ✓ |
| Submission gate: nothing goes forward until the annual assessment is genuinely complete | ✓ | ✓ | ✓ |
Due DiligenceProcedures and forms, kept current against the regulators themselves✓✓ + watch✓ + watch
Due DiligenceProcedures and forms, kept current against the regulators themselves
| Procedures library per department + forms library, with approve & finalize workflow | ✓ | ✓ | ✓ |
| Regulatory watch — CBP, CBSA, EU AEO, and S-211 sources monitored with genuine change detection; plain-language alerts + follow-ups filed to your calendar | — | ✓ | ✓ |
| Regulatory reference library — official question sets, portal manuals, alerts, with provenance | ✓ | ✓ | ✓ |
Specialized TrainingDepartment-specific, with real testing — not a video everyone clicks through✓✓✓
Specialized TrainingDepartment-specific, with real testing — not a video everyone clicks through
| 21 live Level-1 modules mapped to departments; every module through that department’s lens | ✓ | ✓ | ✓ |
| Four-level mastery ladder — higher levels unlock only when the level below is genuinely complete | ✓ | ✓ | ✓ |
| Scenario-based tests, server-graded, 80% pass gate | ✓ | ✓ | ✓ |
| Completions automatically become evidence in your year-over-year file | ✓ | ✓ | ✓ |
| Forced-labour (S-211) training applied only where your program requires it | ✓ | ✓ | ✓ |
Monthly AuditsA self-audit rhythm that catches drift before an officer does✓✓✓
Monthly AuditsA self-audit rhythm that catches drift before an officer does
| Monthly audit cycles per department with findings capture | ✓ | ✓ | ✓ |
| Drift vs last month — what got worse, what got better | ✓ | ✓ | ✓ |
| Recurring weaknesses surfaced across months; executive review of submissions | ✓ | ✓ | ✓ |
Security Committee & GovernanceMeetings, exercises, incidents, executive reviews — all producing evidence—✓✓ + Shield
Security Committee & GovernanceMeetings, exercises, incidents, executive reviews — all producing evidence
| Governance circuit — monthly agenda builder, meeting records, decisions on record | — | ✓ | ✓ |
| Incident-response lane with open incidents visibly flagged | — | ✓ | ✓ |
| Quarterly executive review — agenda generated from your actual audit submissions, print export | — | ✓ | ✓ |
| Escalation queue — items needing an executive call, tracked to closure | — | ✓ | ✓ |
| Executive Shield tabletop exercises — a 12-month scenario program with attendance, structured after-action debriefs (federal exercise-evaluation standard), and action items that become real corrective actions | — | — | ✓ |
Security ProfileAnswer the government’s questionnaire once, in your own voice✓✓ + publish-many✓ + publish-many
Security ProfileAnswer the government’s questionnaire once, in your own voice
| Guided response composer per requirement, by department and program | ✓ | ✓ | ✓ |
| Answer once, publish many — one answer satisfies the equivalent question across every program you’re enrolled in, coverage badges included | — | ✓ | ✓ |
| Drafts assembled only from your company’s approved language (Morpheus) — never invented; every draft traced to its sources | ✓ | ✓ | ✓ |
| Anti-template writing gate — drafts never read like checklist boilerplate | ✓ | ✓ | ✓ |
| Official portal sub-questions (Jan-2024 sets, 279 questions) mirrored one-to-one | ✓ | ✓ | ✓ |
| Readiness gate before profile work begins — profiles written from a real program, not aspirations | ✓ | ✓ | ✓ |
Evidence RoomEvery proof, versioned, review-dated, audit-ready✓✓✓
Evidence RoomEvery proof, versioned, review-dated, audit-ready
| Department evidence folders + proof-coverage view (which requirements are bare) | ✓ | ✓ | ✓ |
| Version discipline — every review recorded as “updated to version X” or “reviewed — no change needed”: exactly what an officer asks to see | ✓ | ✓ | ✓ |
| Portal-ready file naming applied automatically; traceability from gap → action → evidence → report | ✓ | ✓ | ✓ |
Master Risk ReportThe whole program compiled into one authoritative report✓✓✓
Master Risk ReportThe whole program compiled into one authoritative report
| Compiled across all departments, facilities, and programs | ✓ | ✓ | ✓ |
| With XFACTOR VERIFIED: every supplier’s completed 5-Step risk assessment lands here, tying supplier risk into your own file | when bundled | when bundled | when bundled |
| Best-practices section — what you do better than the standard, on the record | ✓ | ✓ | ✓ |
Recommendations & Executive ApprovalA decision paper trail that stands up in an audit✓✓✓
Recommendations & Executive ApprovalA decision paper trail that stands up in an audit
| Tiered recommendation report — urgent items are the same rows as your action ledger: one source of truth | ✓ | ✓ | ✓ |
| Per-department yes/no responses with reasons and committed timelines up to 3 years — accepted timelines schedule real calendar tasks | ✓ | ✓ | ✓ |
| Executive-summary print export — white-labeled with your logo on AUTHORITY | ✓ | ✓ | ✓ + logo |
| Approval queue + append-only audit trail of every decision; officer sign-off kept on file | ✓ | ✓ | ✓ |
Portal SubmissionAssemble, verify, and hand off the official package✓✓✓
Portal SubmissionAssemble, verify, and hand off the official package
| Package assembly from approved responses and evidence, with submission history | ✓ | ✓ | ✓ |
| Portal-ready view — answers projected into each program’s official structure with copy buttons: transcribing into the government portal becomes a paste job | ✓ | ✓ | ✓ |
| Readiness gate — submission stays locked until assessment, sign-offs, and evidence are genuinely green | ✓ | ✓ | ✓ |
Morpheus — Your Compliance GuideText or voice, grounded in your live program — on every page✓✓✓
Morpheus — Your Compliance GuideText or voice, grounded in your live program — on every page
| Answers grounded in your company’s live data — not generic chat | ✓ | ✓ | ✓ |
| Voice mode with natural speech; “Ask Morpheus” embedded in context across the app | ✓ | ✓ | ✓ |
| Runs the guided interviews and tabletop sessions; inter-department messaging in the same panel | ✓ | ✓ | ✓ |
Languages & ComprehensionYour team works in their language; the official submission stays in flawless English✓ all 7✓ all 7✓ all 7
Languages & ComprehensionYour team works in their language; the official submission stays in flawless English
| 7 interface languages: English, French, Spanish, Hindi, Chinese, Arabic, Punjabi | ✓ | ✓ | ✓ |
| Dual-pane requirements (official English always primary) + Reading Lens on any submission-bound response | ✓ | ✓ | ✓ |
Getting Started & SecurityFrom first contact to a working command center✓✓✓
Getting Started & SecurityFrom first contact to a working command center
| One-step company provisioning: your sites, six departments, owner account, and team invites | ✓ | ✓ | ✓ |
| Strict tenant isolation — your data provably invisible to every other client (verified both directions) | ✓ | ✓ | ✓ |
Your suppliers, assessed & proven · standalone or inside CommandCenter$1,104/mo on a 12-month agreement, or $12,500 paid in full — save $750, standalone$1,502/mo on a 12-month agreement, or $17,000 paid in full — save $1,020, standalone$2,138/mo on a 12-month agreement, or $24,200 paid in full — save $1,452, standalone
Your suppliers, assessed & proven · standalone or inside CommandCenter
Same service, two homes: run VERIFIED on its own, or as a section inside your CommandCenter — identical capabilities either way.
| The live Risk Assessment, run with Morpheus | ✓ | ✓ | Priority |
| Programs | 1 | 3 | All 6 |
| Director logins | 3 | 5 | 10 |
| Suppliers — never a per-supplier fee | 2,600 | 5,000 | 8,000 |
| The 300–600 page 5-Step Master Report | 2× a year | Quarterly | Quarterly |
| Risk intelligence + cargo mapping — the whole chain, visual | ✓ | Advanced | Custom weighting |
| Procedures auto-customized + 3 department handbooks (exec video + podcast each) | ✓ | ✓ | ✓ |
| Training: 10–15 per program, four formats, multilingual | ✓ | ✓ | ✓ |
| Regulatory certificates stored | — | 10 | Unlimited |
| Multi-entity / subsidiary rollup | — | — | ✓ |
| Your suppliers get the toolkit, passed through free | ✓ | ✓ | ✓ |
| Bundled with CommandCenter: supplier 5-Step reports feed your Master Risk Report automatically | ✓ | ✓ | ✓ |
XFACTOR VALIDATEDOfficer-visit readiness & response · live inside CommandCenter · standalone AugustStandalone AugStandalone AugStandalone Aug
XFACTOR VALIDATEDOfficer-visit readiness & response · live inside CommandCenter · standalone August
Same service, two homes: VALIDATED is the audit-readiness product — already live as its own section inside CommandCenter, standalone in August. Identical services either way; the difference is only the price.
| Officer-review cycle overview — where you sit and what’s coming | ✓ | ✓ | ✓ |
| Mock officer visit — a full practice review per department, from a proprietary question bank built on real officer reviews | ✓ | ✓ | ✓ |
| Prep playbook per department + reference library of anonymized real review outcomes | ✓ | ✓ | ✓ |
| Post-visit response engine (Morpheus) — upload the officer’s findings report → parsed, never invented → every finding becomes a corrective action with the officer’s verbatim wording → responses drafted from your approved language → you approve item by item → outcome recorded | ✓ | ✓ | ✓ |
| Carry-forward: findings and outcomes feed next year’s cycle — the program compounds instead of restarting | ✓ | ✓ | ✓ |
| Response-time metric: days from findings to accepted response | ✓ | ✓ | ✓ |
XFACTOR VANTAGEThe intelligence layer · coming soonComing soonComing soonComing soon
XFACTOR VANTAGEThe intelligence layer · coming soon
The intelligence layer over everything the family sees — ESG recommendations, automation recommendations, and the stats flywheel. Same rule as every product: on its own or inside CommandCenter, identical services — bundle pricing when it lands.
Pricing questions, answered
How does XFACTOR family pricing work?
One ladder — ESSENTIALS, STRATEGIC, AUTHORITY — across four products. XFACTOR COMMANDCENTER is $3,092, $4,240, or $6,272 a month on a 12-month agreement (or $35,000, $48,000, or $71,000 paid in full — save $2,100, $2,880, or $4,260 — with installment terms by tier of 2 payments, 3 payments, or 4 payments: never a real monthly fee). XFACTOR VERIFIED is $1,104, $1,502, or $2,138 a month on a 12-month agreement standalone (or $12,500, $17,000, or $24,200 paid in full). Each product is identical on its own or inside CommandCenter; bundling changes only the price. All figures CAD, plus applicable taxes.
Is pricing charged per supplier or per login?
No. VERIFIED charges a flat rate per chain — up to 2,600, 5,000, or 8,000 suppliers depending on tier, never a per-supplier fee. CommandCenter includes 3, 5, or 10 director logins depending on tier, never billed per login — all six department lanes exist at every tier regardless of login count.
What do I get if I take VERIFIED and CommandCenter together?
The same two products — plus the tie-in: every supplier’s completed 5-Step risk assessment from VERIFIED lands in your CommandCenter Master Risk Report automatically, tying supplier risk into your own certification file. Bundle pricing is announced at onboarding.
When can I buy XFACTOR VALIDATED or VANTAGE?
VALIDATED — the audit-readiness product — is live today as its own section inside CommandCenter, and arrives standalone in August. VANTAGE, the intelligence layer, is coming; no prices or promises before it is real.
Are there long contracts or gotcha fees?
No gotchas — that is a house rule. No per-supplier fees, and your suppliers get the VERIFIED toolkit passed through free. What the grid says is what it costs.
Every CommandCenter line above is live in the platform today — nothing on this page is a roadmap promise except VANTAGE, which says so. No per-supplier fees, no gotchas.